LifeQuest — Support
Need help? Email support@lifequestapps.com — a real person (the developer) reads every message. Expect a reply within 2–3 business days.
When something is broken, please include your account email, your device model and iOS version, and what you were doing when it happened. That usually turns a week of back-and-forth into a single reply.
Common questions
I forgot my password
Tap Forgot password? on the login screen. We email a 6-digit code that is valid for 15 minutes and can only be used once. If the email doesn't arrive, check your spam folder first — and make sure you're using the address you signed up with.
I want a copy of my data
Open Settings → Export my data. The app builds a JSON file containing everything you have created in LifeQuest and hands it to the iOS share sheet, so you can save it or send it wherever you like. Nothing leaves your device unless you choose a destination.
I want to delete my account
Open Settings → Delete Account. You'll confirm once more before anything happens. This permanently erases your account and the data attached to it — it cannot be undone, and we cannot restore a deleted account.
My streak reset and I think it's wrong
Streaks roll over on your own device's day boundary, not UTC. If you travelled across time zones, a day can look shorter or longer than expected. If the numbers still look wrong after that, email us with the dates involved.
A purchase didn't go through
Purchases are handled entirely by Apple. If you were charged but didn't receive what you bought, open the Support screen in the app and tap Restore purchases. If that doesn't help, email us with the date of the purchase — refunds themselves have to go through Apple, at reportaproblem.apple.com.
I want to report or block someone
Open the person's profile and use the actions menu there to report or block them. Blocking takes effect immediately; you can review and undo it later under Settings → Blocked users. Reports go straight to the developer, who reviews them personally.
I found a security vulnerability
Please report it responsibly to support@lifequestapps.com before disclosing it anywhere else. We'll confirm receipt quickly and keep you updated on the fix.